Last updated: May 23, 2025
Quality Home Air Care (“we”, “us”, “our”) operates the website https://qualityhomeaircare.com (the “Website”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.
1. Information We Collect
1.1 Personal Information
When you interact with our Website or our services, we may collect personal information that you voluntarily provide, such as:
- Contact details: name, email address, phone number, postal address
- Account credentials: username, password
- Service details: preferences, service history, warranty or maintenance records
1.2 Usage & Technical Data
We automatically collect certain information about your device and how you use our Website, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and actions you take
- Referring/exit pages and URLs
- Date/time stamps
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Understand and analyze usage patterns
- Deliver targeted advertising (where applicable)
You can manage or disable cookies via your browser settings, though doing so may affect the functionality of our Website.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Process and fulfill your service requests or inquiries
- Communicate with you about updates, offers, and promotional materials (with your consent where required)
- Monitor and analyze usage trends to improve our Website and services
- Detect, prevent, and address technical issues or fraud
3. Disclosure of Your Information
We will not sell or rent your personal information. We may share your information with:
- Service providers & partners: third parties who perform services on our behalf (e.g., payment processors, hosting providers)
- Legal authorities: when required by law, court order, or to protect our rights, property, or safety
- Business transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred to the succeeding entity
4. Third‑Party Services
Our Website may contain links to third‑party websites or services. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any site you visit.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Children’s Privacy
Our Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us so we can delete it.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict our processing of your data
- Withdraw consent where processing is based on consent
- Request data portability
To exercise these rights, please contact us at the address below.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. We encourage you to review this page periodically for any changes.